Privacy Policy
Last updated: June 1, 2026
DaVinci Global ("we", "us", "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our websites, applications, and digital products.
1. Information We Collect
Personal Information
When you make a purchase or create an account, we may collect:
- Full name and email address
- Billing address and payment information (processed securely via Stripe)
- Account credentials
- Communication preferences
Usage Data
We automatically collect certain information when you use our services:
- Device type, browser type, and operating system
- IP address and approximate geographic location
- Pages visited, features used, and time spent in our applications
- Progress data within our wellness programs
2. How We Use Your Information
We use the information we collect to:
- Process transactions and deliver purchased products
- Provide customer support and respond to inquiries
- Personalize your experience within our applications
- Track your progress in wellness programs
- Send transactional emails (purchase confirmations, access instructions)
- Improve our products and services
- Comply with legal obligations
3. Payment Security
All payment processing is handled by Stripe, Inc., a PCI-DSS Level 1 certified payment processor. We never store, process, or have access to your full credit card number, CVV, or other sensitive payment data. All transactions are encrypted using 256-bit TLS encryption.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with:
- Payment processors (Stripe) to process transactions
- Email service providers to send transactional communications
- Analytics tools to improve our services (anonymized data only)
- Legal authorities when required by law
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law.
6. Your Rights (GDPR/LGPD)
Under the EU General Data Protection Regulation (GDPR) and Brazilian LGPD, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data ("right to be forgotten")
- Restrict processing of your data
- Port your data to another service
- Object to processing of your data
- Withdraw consent at any time
To exercise any of these rights, contact us at support@davinciglobal.com.
7. Cookies
We use essential cookies to maintain your session and preferences. We may use analytics cookies (such as Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings at any time.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will delete it promptly.
9. International Data Transfers
Your data may be processed in countries outside your country of residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your data during international transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: support@davinciglobal.com
Response time: Within 4 business hours